smack mobility guarantees you peace of mind.

Systematically benefit from full guarantees by buying a new product from us: manufacturing defect, perforation defects are covered, and smack mobility sometimes even commits beyond the legal guarantee. 

Our guarantees apply throughout the European Union !

GUARANTEES INCLUDED WITH THE PURCHASE OF YOUR PRODUCT

Manufacturing

 defect

Repair or exchange of defective parts free of charge

Battery

Reconditioning or replacement of defective battery. For all our products, each battery is under warranty during 6 months after the purchase date

Breakage during transport

Exchange for a new product or free shipping of damaged parts

Wearing parts

Free of charge if the customer has subscribed to Premium or Privilege care plan 

Perforation

Reconditioning or replacement of defective elements, on which this perforation due to corrosion is visible

Shipping costs to the repair center

Free of charge if the customer has subscribed to Premium or Privilege care plan 

HOW YOUR WARRANTY WORKS ?

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